Ramy's Garage - Houston, Texas

Abdi J.

I stopped by to talk to the boss regarding some work to be done to my car… the questions I was asked, the disrespect way I was treated, with an extremely money hungry arrogant guy.. seemed to be the owner!! They would not even allow me the explain why I was there… a constant pressure on putting down credit card and paying $500 just to talk to them about the car’s problems… I can’t imagine anyone wanting to do business with this place and this very arrogant man.. unless they are overcharged and they don’t realize this… I will never even consider them to touch my toy car.. let alone my real car…

Mitchell G.

Took care of me really quickly. I was lucky they had in stock one last Nissan Altima sunroof. They cleaned up the mess that was there and the broken pieces of glass and installed it flawlessly. Price seemed very reasonable. Super friendly even said he'd take care of some other problems I had with a ding on my car door for a lot less than what I was thinking it was going to be. Definitely would take him up on that offer sometime later. All in all I was in good hands.

xiaozheng H.

Two reasons for this negative review. This is not a honest business, and they don’t respect their customers at all. I really should follow that 100+ negative reviews just FIND SOMEWHERE BETTER!

Don’t trust the quote, that is how they got you in. They gonna charge you a higher price for sure. I did my headliner replacement for $350( quote $250). I have already tell them the year,made,model of my car. I don’t think it is reasonable to increase 30% of the quote after looking at my car for 30 second.

They don’t care about the guest you can tell from the way the manager/owner talks. They let you pay first, and the business is done. They have no patience and empathy with their guest.

Let me give you an example. They owe me four dollars change, and they tell me come back tomorrow to pick it up. Can you believe that ?

Go somewhere better, the quality of their work is mediocre and the price is not competitive at all.

Paul F.

I don't usually do reviews but not happy! Went To Ramy's to have a headliner replaced, dropped the car off and I have to say my first experience with Ramy was good and we seemed to hit it off. He calls me the next day to say the cause of my headliner issue was a leaky sunroof, and offers to fix it for $425. As this is my wife's car, I say go ahead. The next day I get a call that the sunroof mechanism is broken, and it will be $1800 to repair that. Claims it was nothing he did. After some heated discussion, I asked him to just get the car back together and I would be by to pick it up later. I go to pick up the car and Ramy tells me he is not going to charge me for the sunroof work that he did. Fine, Im cutting my losses now and thanked him. Go to leave and my car is showing a check engine light! Ramy sent me to a garage and they checked the code at no charge and were able to clear the code. I figured this was just a coincidence, but good service on Ramys part. The issue with the repair, which looks great is that the fabric has a terrible smell. I initially thought it was the glue, but Ramy says the glue doesn't smell. I brought the car back for him to see it and experience the smell, to which he says I don't smell anything. His guys and a fellow customer confirmed there was a smell. After asking to smell the glue used, and finding a leftover piece of headliner material it was determined the material was the source of the smell. Use Febreeze they said!! I said since you not going to do anything, I got in my car and left. So not only do I have a sunroof that is no longer functional I have a car that smells like a chemical factory. I will need to redo the headliner otherwise the car is ruined. Use this shop at your own risk. I personally will never return, or refer sunroof king to anyone.

Bill M.

Ramy's Garage was recommended to me by River Oaks Automotive. I thought I had an issue with my headliner. It turned out it wan just the stripping for the rear window that was sagging. They fixed that issue plus another issue with my back seat while I waited. Ramy said the repairs were so minor that he would not accept any payment. I had heard that they were people of integrity that did excellent work, but this was beyond any reasonable expectation. I'll certainly will be back when I have more serious issues.

Thanks, Ramy!

Simon I.

Issue#1
Their website stated $150 for most of the cars. I only had a compact car with no sunroof. After they checked they quoted $300!! I asked why that gap in price but no proper answer or real justification was given.

In fact, I tried to know the cost before I go by calling them but they said we only able to quote after we check. I only needed a compact headliner, why I was charged $300 not $150

Issue#2
When I was seeming not happy with their overpriced quote, they offered me to include extra work that my car needs, I felt it was a fair compromise. Later, when they called me to receive the car nothing was done other than the basic headliner. I went like why you haven’t fixed the other issues as promised? He coldly said, our time was tight but u may come another day & we will do it ONLY IF we have nothing else to do but wasting our time for nothing in return! I mean seriously, that how you treat your customers?

Respect customer, and delivering what you’ve promised is above everything, I am just saying!

Sarah T.

I received amazing service here! They redid the headliner in my Chrysler Crossfire perfectly and even went the extra mile to take me back to work a few blocks away and picked me back up at the end of my shift to go get my car. I really enjoyed the quick, professional service and everyone was very nice. I would defiantly recommend them. It's been a few months now and everything is holding up perfectly! They have great prices and do great work!

Guhan P.

Been a regular customer for years. Takes care of sunroofs headliners etc. Took special care of my M3, and Turbo S. Most recently my son decided to lose a glass marble in the floor vents of the B9 SQ5. Rattled in there for months. Finally took it to Ramy and he took care of the issue promptly. Highly recommend.