B Automotive - Norfolk, Virginia

Ed G.

This place is the absolute best. Everyone we have car issues, they take care of us like Family. They know what they’re doing, they’re very good on letting you know what they’re doing. They are everything you’re looking for in an automotive repair place and more. Highly recommend. Won’t go anywhere else.

BFCAMPION

This is the only garage where I’ll take my cars. Their quality of work is consistently outstanding and they have a customer-first culture. But most importantly, they are honest. If you don’t need a repair and the money that goes with it, they will tell you that you don’t need it. This sets them apart in my book. Very highly recommended!

h T.

A very friendly staff with quick service. The shop was well organized and very clean. The crew had my van doors fixed the same day I dropped it off. I will definitely go back.

Elicia S.

Employees are professional and informative. The owner Brian goes above and beyond and is exceedingly reliable, knowledgeable, accommodating, timely, and offers reasonable pricing. I've had nothing less than complete satisfaction for every visit. State inspections, oil & filter changes, check engine lights, tire repair, etc. I've maintained both my vehicles here over the past 3-4 years (2007 Saturn Aura and 2017 Rav4). I won't go anywhere else and will continue to always recommended their shop to friends, family, and coworkers.

Tom B.

Brian and his staff were terrific. I brought my truck in thinking the worst because it appeared I was having a rear end issue. I'm a shade tree mechanic but when it comes to possible drive train issues I defer to the pros. I'm glad I did because as it turned out it was a minor issue with a drive shaft shield/collar rubbing against the drive shaft. Easy fix and not the potentially thousand plus dollars a transmission shop would have charged me for an unnecessary rear end rebuild. Brian and Cissy had me in and out in a few hours. It's heart warming to know you can trust your mechanic and after dealing with a lot of less than honest garages and dealerships it was a B-lessing to find B Automotive. Brian was honest, pleasant and straight forward. You gotta love that!

Joshua C.

I'm usually very skeptical of automotive repair shops, especially those that have 5 stars with less than a few hundred reviews. However, it seems this time my skepticism proved to be unnecessary. They were quick and professional; performing an alignment, tire rotation as well as diagnosing, locating the cracks in my fuel line quickly and repairing said leaks within just a few hours! Allowing me the opportunity to retrieve my Jeep the same day I had dropped it off.

My only complaint being the customer service could've been slightly better, having to call in myself if they had diagnosed the check engine light issue yet as to give the okay to begin repairs but in all fairness when I had called it could've finished all of 5 minutes prior to my call and hadn't gotten around to contacting me yet. That being said, it seems if a slight inefficiency in customer service is all you have to complain about, you've got yourself a pretty good repait shop. A very pleasant experience overall and my Jeep is riding better than ever with the check engine light no longer glaring at me through my dash and my fuel gauge retaining its fill a bit longer. Cudos to y'all and keep up the good work.

Private A.

Originally took my car to ford and realized they were trying to pull one over on me so I took my vehicle here. My friend referred me and highly recommended this place and especially Brian the mechanic . I didn’t have an appointment, I just showed up and they had an excellent service and the next day my car was up and running. The gentleman even asked if I wanted to see the old parts. I highly recommend this place. Very honest and good people. Hard to find a place like this now a days with everyone trying to rip people off.

J H.

Thank You for ASE Certified Tony and the Crew at B Automotive. Another local Automotive shop gave up after 3 weeks on fixing my truck. Tony wasn't scared and said bring it by. Back on the road running fine now!!