All Around Automotive, Inc - Portland, Oregon

Giana V.

I've been meaning to leave this review for a while. I bought a used car last fall without getting a pre-purchase inspection (bad idea). It ended up needing a lot of work, which I thought would mean it would need to be in the shop for weeks, but All Around Automotive was able to get it in and out within a matter of days. They were extremely polite, friendly, and non-judgmental. They explained things in a clear and educational manner, and didn't give any of that condescending BS that I've experienced from some other mechanics. Since then, my scrappy little new (used) car has been perfect. Big thank you to John and Justin who were very kind and communicative, and anyone else who worked on my rugged & beloved little CRV! You guys are great.

Ben R.

Dishonest and untrustworthy business! They present a polished image to lure customers in, but once you're there, they take advantage of your situation and overcharge for both parts and labor. I would not recommend trusting them with your vehicle or your hard-earned money.
I highly suggest staying away and doing thorough research—there are plenty of fair and reputable alternatives in the area.

Update: Thank you for your response, though I am surprised by the inaccuracies and unnecessary disclosure of personal information. When I initially brought my car in, I trusted you to identify the issue and charge a fair price for repairs. After receiving your estimate, I accepted under the assumption that I was being fairly charged for both the part and labor. I have since learned that there were more reasonable options available in the area for both diagnostics and repairs. When I expressed financial hardship, I did so to request fair treatment, not to ask for charity or to be publicly shamed.

As for the dispute, I only followed common advice for situations where consumers feel overcharged by mechanics. The credit card company’s decision was not based on fraud, but rather on the business’s assurance they would ‘help with my situation,’ which did not occur. Additionally, I called your shop only once post-dispute, at which point my call was dismissed.

Please understand that my review is intended to help others make an informed choice. I hope that your response does not discourage others from honestly sharing their experiences.

river W.

These guys at All Around are awesome John is a great guy. Just move to the SE and needed a mechanic that was honest and reliable. They took great notes and an awesome post service brief on everything which I really appreciated. Great location too right next to little beast brewing and lawless BBQ if you need it. I’ll be taking my car and my wife’s car here for the for seeable future for all our automotive needs

Madeleine G.

My family and I have been going to All Around Automotive since roughly 2008. Each encounter with them has been amazing. They have taken care of multiple of our cars for regular maintenance checks, large oil leaks, and full transmission replacements, just to name a few. We know that they will always be honest, up front, and tell us exactly what needs to be taken care of now vs. what can wait. The one or two times we have driven away and had to come back with a followup question / concern, they took care of it immediately.

They are patient, responsive and fairly priced. They will get all maintenance done in a timely manner, and be upfront if things are taking longer than expected due to delays of shipments.

We highly recommend All Around Automotive for all your car needs.

Kelly B.

These guys are great - if you area looking for a trustworthy, honest repair facility this is the one. Their communication is excellent. I have been using them for 10 years and have had nothing but positive experiences. Highly recommend.

Jody D.

I am always so appreciative of the folks at this shop. Justin is such a gem - he’s knowledgeable, communicative and genuinely helpful which is why we bring both of our cars here. I particularly appreciate that Justin always takes the time to explain what the problem is, the fix, and also discusses each issue independently, making sure to note important priority safety fixes from other more optional repairs. Justin explains where the costs stem from and I never feel I am being pressured or upsold for unnecessary work. The folks here are straightforward, competent, fair, friendly, and respectful. I highly recommend them to anyone in need of car service or repair. Unfortunately for Justin, while I am a pain in his butt, I will continue to use All Around for my car care. They’re awesome and my car now drives far better than I deserve for how rough I drive…

Ally D.

Thank goodness for All Around Automotive. They take great care of my ‘89 4Runner, as well as my husband’s Golf and his two work vehicles. We would never go anywhere else, and we wholeheartedly recommend this shop to all our friends and family. Justin & John are the greatest dudes you’ll ever meet- kind, honest, easygoing. This place is a gem.

Trayer G.

I’ve taken my car here 3-4x. My car is a train wreck and Justin at All Around always takes care of me. Like many I’m from out of town and this has been my go-to trusted shop.