Firestone Complete Auto Care - Abilene, Texas

Sierra J.

Todo el mundo fue muy útil y muy amable. Conseguí la mejor oferta en mis neumáticos. Por encima de todo, una gran experiencia y hasta que definitivamente solo voy a reparar mi coche aquí.

Naaz

Este lugar es excelente! Excelente servicio, informado y rápido. Siempre van más allá, muy recomendables para las necesidades de mantenimiento de cualquier vehículo! Excelente trabajo confiable a un precio justo! Este siempre será mi lugar para ir para mis vehículos! Gracias!!!

Jonathan D.

Johnny and the team went above and beyond when purchasing, mounting and balancing new tires. 11” wide wheels with 295s came out perfect without a scratch. Highly recommend!

zaira C.

Great staff! I have drove by Abilene but 2 days ago I had a tire blowout on the way to Arizona with my baby and husband. We called to the store for help and told them our situation and fixed the tire. We were notified about the tire wasn't repairable but replaced it within reasonable time to get us 4 hours to our booked hotel room for the night. Since it was Saturday and later in the day, I am beyond grateful for their hours of operations and the friendly and caring staff. If you are in the area as well and need a tire or have car trouble we recommend Firestone Complete Auto Care!

Linda S.

I called first thing Saturday morning and asked if they could do a brake job on my vehicle and they said yes and set my appointment for 9 AM. I delivered my vehicle at 8:30 and I didn’t get it back until 7 PM when they closed. I kept having to call and check on it. when we drove by at 1 PM it had not moved from where I parked it and when I called, they acknowledged that they had not gotten to it yet, but that it was in the queue. I asked why I had to bring it in at 9 o’clock if they weren’t gonna get to it until after 5 PM. Grateful to get it done, but I was visiting from out of town and we stuck with no vehicle all day when I could’ve had it most of the day. all of that said at the end of the day, they were very nice and I believe sincerely wanted to help me get back on the road since they knew I was visiting from out of town and needed to leave the next day. There weren’t many options on a weekend and the mgr said they could get it done that day, and they did. Also, they fixed what I told them I was concerned about and didn’t try to sell me any additional services and that quite honestly is a breath of fresh air.

Reggie Q.

Great customer service. Technician was attentive and very helpful and got me squared away and avoided a tight situation if I wouldn’t have been able to get the tires.

Thanks Johnny (Abilene on Pioneer)

Ricky R.

I had a blowout a few miles south of Abilene. Limped on into town and Johnny Preap (the store manager), Josh, and the whole crew bent over backwards to get me back on the road. Johnny went back and asked and the Tech, Devin, who said he would do it tonight. It’s no small detail that they had the tire I needed, but that’s not the main point of this review. It’s the people. From the office to the tire techs they were cheerfully willing to stay late on a Saturday to keep me from having to get a hotel. No one wants to work late on a Saturday, especially when it’s over 100 degrees outside, but these guys did… just to be helpful to a stranger. If I could leave six stars I would!

Brenda S.

One of your employees, CECIL, was very accommodating, helpful and knowledgeable. He made my experience easy and comfortable. I have an appointment next month for new tires etc.. let's see how that goes...So far, really good 👍