Ultimate Auto Service - Buffalo, New York

Starship A.

Great mechanic. Locally grown. Friendly faces. Thank you being so amazing at what you do. We ❤️ 🐾 Paws the dog. She is a staple in that community. The service is fast, the mechanic is an expert and it isn't as expensive as many others in that area. I appreciate them so much!

Samantha D.

I went there a couple of times for a quote. The second time I went there was to get my axle fixed. But I forgot the control arm they gave me a quote for was not fixed. So this guy became upset and told me to take my business elsewhere after I never got a chance to tell him I just wanted the axle fixed. I know the control arm needed to be fixed but I could afford both. I asked for the quote and was told to leave. I left there in tears. Never again especially since he made me feel like garbage. Especially since I planned to get the axle fixed and come back to get the control arm fixed, Patience is a virtue. Perhaps being kind and patient is something they should learn. Ultimate auto lost a good customer who does spend money.

Katrina J.

Incredible service! I know my car is in safe hands and Paws is the best customer service clerk 🐾 A true virtue when honesty is hard to come by these days.

Samantha D.

If that old angry man had given me a chance to speak he would have known that I was not there for an estimate but to get my axle fixed. And by the way they had given me the estimate like I requested again I would have come back to get it fixed. But I was there to get my car fixed not for an estimate. But when you choose to over talk a customer instead of listening you loose business.

Laurel P.

I've been going here for a few years, they're always upfront and fairly priced, and let you know what your options are.

Dawnna S.

Awesome service!!! Joe the owner was so nice and an animal lover Win Win!! The service was quick and the staff was awesome. My car was done on my lunch break with time to spare. I also had the opportunity while waiting to spend time with the most adorable dog. Paws was so friendly 😀 loved my experience I highly recommend 💯

Patty K.

Best mechanics around.
Very personable polite professional and fair . Not the kind that break something so you have to come back and spend more money later on . A bunch of regular Joe's at this place.

Tracey L. L. H. C. M. G.

While traveling I noticed my car started shaking in the front. I'm not from Buffalo but I found these guys online with great reviews. Joe and Giuseppe were really honest and helpful. They told me I had a bad spot on a tire which caused the problem. They could get me new tires but due to the fact that they're not a tire shop, I could get them much cheaper. Basically they said "Go somewhere else and save yourself some money"

Honestly they could have told me a bunch of crap and charged me for a new front end. But they're really honest people. So instead they helped me out. They didn't even charge me for a diagnosis. Really good people! Thanks Giuseppe.